Course Syllabus

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This instructor-led Executive Education course is presented by GetSmarter, an edX partner.

Skilled office management and administration professionals aren’t just supporting players. As employees who help to ensure efficient operations across all business functions, they’re fundamental to an organization’s success.

The University of Cape Town (UCT) Professional Communication and Office Management online short course is designed to equip you with the skills and knowledge needed to thrive in this key administrative and operational role. You’ll explore document, meeting, diary, and petty cash management, and be taught how to communicate effectively in a modern professional environment.

Learn how to structure a business letter, plan company travel arrangements, supervise the day-to-day running of an office, and take on a range of new responsibilities to help your organization function optimally.

This course is suited to professionals who want to unlock new employment opportunities and move up into an office management or corporate communication-related role. Those already working as office administrators and assistants can also take this course to refresh their skills, formalize their knowledge, and validate their expertise.



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Course Summary:

Course Summary
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